There’s been ongoing concern in the DCS World community over the relationship between third party developer RAZBAM and Eagle Dynamics after a private dispute became public back at the beginning of April. Things had quieted down but never really gone away and new developments have cropped up over the last several days that appears to have set things ablaze once again. This is what is being said at the moment.

Refunds for the F-15E?

A year ago we were very excited and hopeful for the future with the launch of RAZBAM’s long awaited DCS: F-15E Strike Eagle. The aircraft launched, as is typical for a DCS module, with core features ready and with the plan to roll out additional updates to the module over time. The F-15E looked to be on a steady path with a number of updates fixing bugs and adding functionality since then. Unfortunately, that development has now apparently stopped coinciding with clashing statements made publicly in April between RAZBAM and Eagle Dynamics.

Further to that, aside from DCS: South Atlantic, no RAZBAM product has seen any updates in the last few DCS World updates. This is a notable break from the normal state of affairs. Several developers from RAZBAM have reportedly stated in various places that they have stopped their efforts and have left or are leaving to find work elsewhere.

That has, in turn, caused many to start talking about refunds as it becomes increasingly possible that the F-15E will not develop into the module that was planned. A few have even reached out to Eagle Dynamics and have apparently even received refunds according to threads here and here on r/Hoggit. It seems likely that following those posts made on multiple Discords, forums, Facebook and Reddit groups that many more began seeking out refunds as well.

And all of that has likely prompted this message that was on the DCS support page (though I can’t see it at the time of this writing):

Dear users! Technical support is also saddened by the existence of disagreements between RAZBAM and ED, however, no refunds will be made in any form without an official statement from the ED management. Unfortunately, a large number of such requests does not allow us to provide support to other users. Thank you for understanding!

We’ve also heard from DCS World Community Manager NineLine on the issue of refunds as well as a little bit of speculation on different scenarios that may occur.

Currently, the standard refund policy is in place, as there are no refunds on any products. That said we have always taken each individual request into consideration I have even spoken to some over voice chat and determined a refund makes sense but the majority of requests will be turned down just based on our current rules on this, as well if a refund is granted it will most certainly be in the form of ED Miles. https://www.digitalcombatsimulator.com/en/support/faq/refund/

Now, what happens if everything goes south? I can’t say for sure, I can guess but we would make sure to do our very best to either keep the F-15E in DCS or make it easier to transfer over to another module, etc. Again, don’t hold me to anything right now because I do not know what this would all look like, and I am looking at a half-full cup and a good outcome.
NineLine, Community Manager on the DCS Forums

While it does seem that some refunds have been issued, its likely that they were done with no change to their usual refund policy in place. Or in other words, nothing has changed in how they are approaching refunds and that there is no special policy for RAZBAM modules specifically which is an inference that some seemed to be making.

Some have also attempted to get refunds through their DCS World Steam purchases without any success so success at getting a refund is varied. Steam has their own refund policy that they are following.

Mirage 2000C bugs crop up

RAZBAM’s oldest DCS World module, the DCS: M2000C, has been though quite a bit and thanks to years of ongoing development has progressed into an impressive state that has made it a popular choice among many DCS World virtual pilots. It has, unfortunately, also further added to the concern this week thanks to some new bugs that have cropped up following the latest update.

A bug causes that aircraft’s fly-by-wire G limiter to work incorrectly is one significant issue that has cropped up. If started from the ground either cold or hot the jet will reportedly refuse to leave the A-G limited mode which prevents the jet from exceeding 6G. Fine when you’ve got bombs attached but no good if you’re trying to dogfight another jet. There’s another reported bug that causes the aircraft to not have proper yaw authority during takeoff which is also highly challenging for regular use of the module. These bugs were reported here and have been corroborated by others.

The best part of a sim like DCS is its continued evolution. However, to make that model work it does require development to more or less continue all the time with older modules tended to like a garden. Occasional weeding needs to take place even on the most complete of projects. That it’s probably not being tended to right now has caused a cascade of concerns to emerge.

Are there likely to be problems with other RAZBAM modules such as the AV-8B or MiG-19? I hope not, of course, but its more than possible as time goes on.

Where do we go from here?

It’s a very uncertain and unclear time right now as we don’t know what will happen to RAZBAM’s five modules (four aircraft and one map) and core assets.

Regular readers here will know that I share the glass-half-full optimistic take on most things. It’s possible that the disputes are being worked on and that there may yet be a resolution. The turning down of the temperature by RAZBAM CEO Ron Zambrano still gives me some hope. However, I’m also a realist and situations like these can take a lengthy period of time to resolve. So, while I remain optimistic in the long run, I’m not overly optimistic that we’ll see something happen in the immediate future.

The situation may eventually resolved and veteran employees and contractors come back in a best case scenario which would be ideal. There may also be a scenario where there’s a resolution and fresh talent comes in to take up the mantle of development which would be less ideal but it may happen. The worst case scenario is more bleak with modules gradually breaking down or becoming difficult to use.

At some point too it may become necessary to pause sales of affected modules or provide disclaimers on their status. Though that is no doubt fraught with its own series of challenges and doing so would send a signal that would ripple out through the community as well.

One content creator, Casmo TV, has even elected to remove his F-15E videos to prevent someone from seeing them and buying the module without knowing about the current issues.

For now, it appears that we’re all caught between a rock and a hard place and its not the nicest place to be in for anyone.


43 responses to “Concerns rise again over RAZBAM modules in DCS”

  1. I hope staff at RB and ED read the comments section.

    Whomever is responsible for the cause of the disagreement, or the continuation of it, whatever it may be, needs to take a long walk and swallow their pride.
    We customers have put faith in both ED and RAZBAM when we bought into their modules. In acting this way they show a disregard for the end user and a disrespect in doing so.
    If this means that somebody has to take a bit of a temporary set back in their business to ensure future prosperity then I would advise this route as the alternative will only serve to hammer yet another nail into the proverbial coffin for both.

    It really is disgraceful of both companies to act in such a manner, both so publicly and in providing no clarification of contingencies they are putting in place should the worst happen.

    Liked by 2 people

    1. I’m surprised that no one is mentioning we may NEVER get a Mig 23 in DCS.

      REDFOR gets shafted enough in DCS and this is a huge blow to expanding the potential of DCS.

      The flight sim industry is very niche and not big enough for us to afford these kind of disputes.

      Like

      1. ShamrockOneFive Avatar
        ShamrockOneFive

        I haven’t mentioned it in all of this because of the more immediate issue with the currently existing modules. But the MiG-23MLA and the potential loss of that is also on my mind. We were starting to see systems information pop up on the project before this kicked off in April and I was excited about that. Now… its very uncertain.

        Liked by 2 people

    2. 100% Well said.

      Like

    3. ed now openly advertising refunds for the mudhen.
      what a disaster.

      Like

      1. ShamrockOneFive Avatar
        ShamrockOneFive

        I just read that. It’s not an ideal situation.

        Like

  2. I only hope that RAZBAM aircrafts will not be deleted from my disk by Steam (I have Steam version). I want them to remain in my DCS collection, with hope of possible updates in the future. How distant future? I don’t know.

    Like

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      I don’t know if they’d be deleted but they may stop working which I think is a key source of anxiety.

      Liked by 1 person

  3. my understanding is this dispute is over ED violating the contract in so.e way or making unreasonable demands. To me that means that ED is a major part in this and must compensate people for what their actions has caused. I own all 5 modules and if an action on EDs part is the culprit I demand compensation for the loss of my property end of story.

    Like

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      I’ve heard that version of the story. I’ve also heard a version that suggests it’s RAZBAM that violated the contract. Or that there’s some sort of IP issue. I frankly don’t know.

      I can understand wanting compensation. It sounds like they’d offer equivalent ED miles in modules for those who did get a refund. Would that work for you? I’m curious how folks are seeing it.

      Liked by 1 person

    2. Urgent Siesta Avatar
      Urgent Siesta

      I would agree with you if I believed the situation is as you described.

      But I think this matter is far more complicated than has been publicly verified, and I’d bet both sides have made mistakes.

      I also believe there’s just too much money at stake (literally MILLIONS of dollars in revenue) for either side to walk away from the table.

      For that reason alone, i’m optimistic this is nothing more than a temporary setback, albeit a serious one.

      Like

    3. I find it interesting that no one is really talking to if ED is in serious financial issues. Supposedly Notso, not speaking for Razbam but giving an inside look, claimed and both Razbam and Heatblir have had periods where they weren’t paid, obviously for Razbam that is right now.

      I think Nick Grey has a good personal wealth base, but your companies can only run on for awhile if things go south.

      The Early Access programs have always seemed to be for me a way to pay to keep the DCS shark swimming until they can complete the previous thing we haven’t finished. Yes you see it a lot in the video game industry these days, but it always seems like it is more needed by indie companies that need capital infusion while they put the finishing touches on things. But it seems like ED always depends on this and all it takes is one big module to go flat or too many other smaller projects leaching money away for the model to fall in on itself if money is truly an issue.

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      1. ShamrockOneFive Avatar
        ShamrockOneFive

        I’ve not personally touched on those issues here because I can’t corroborate it. We’ve heard from some folks who are saying these things and they may well be true but its difficult to assess what exactly is happening or if we have the whole story. I’m not sure if the folks saying this have the full story either. They sound confident that they do but I personally would need a bit more.

        With that much speculation on top of a fair bit of other speculation it does get hard to sort out what the full picture is. Is money an issue or are they doing fine? I just don’t know.

        Like

  4. Either F15E gets finished, I get a refund, or I never buy from ED or anything Ron Zambrano touches ever again. Simple as that really

    Liked by 1 person

    1. Might I add this exact situation happened with the Hawk, and ED said they have measures in place to prevent a repeat scenario.

      Like

      1. Urgent Siesta Avatar
        Urgent Siesta

        It’s being said by fairly reliable sources that the software escrow isn’t up to date, so we may have a failed Fail-Safe on our hands…

        Like

      2. ShamrockOneFive Avatar
        ShamrockOneFive

        That seems to be the case from what I’ve read too.

        Like

    2. Urgent Siesta Avatar
      Urgent Siesta

      I’m optimistic it will be the former.

      Unfortunately, these things tend to drag on for quite awhile, so I’d advise patience for now.

      We waited literally a decade for the StrEagle in the first place, even if this drags on for a couple more months, IMHO it’s worth the wait.

      Like

  5. Urgent Siesta Avatar
    Urgent Siesta

    “However, I’m also a realist and situations like these can take a lengthy period of time to resolve. So, while I remain optimistic in the long run, I’m not overly optimistic that we’ll see something happen in the immediate future.”

    You nailed it.

    Liked by 1 person

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      Thanks! I’m hopeful….worried, but hopeful!

      Like

      1. I am afraid this situation has gone on too long. The time to find a satisfactory solution has passed . Razbam is more than likely dead. Too many key people have left there already. Not getting paid for an extended period of time will do that.

        This saddens me greatly. I have been a supporter of ED since Flanker 1.0 DOS. I (naively ) thought that Nick Grey really meant his “Passion and Support” lines. Ron and all others in Razbam are flight sim enthusiast as well. The power balance between ED and Razbam is so very skewed that ED can do anything. They have Razbam by the throat.

        I guess it’s money that does the talking. Well my voice will be heard in that language as well.. No more $$ for ED. And VERY disappointed in Nick Grey. I met him once when I was demoeing Flanker 2.0 at the ECTS in London. I thought he was a gentleman. Well that shows me..

        Like

  6. Raptorattacker Avatar
    Raptorattacker

    Unfortunately, every time there’s an evolutionary update to the game then, as you say, some ‘gardening’ needs to be done and if it’s left for too long then it becomes almost impractical/impossible. SO unfortunate for those who have the modules/terrain and I can see ED getting into some tricky water, given the no-refund policy.
    On the brighter side for me, I’m pretty much WW2 with a couple of choppers…

    Liked by 1 person

    1. Urgent Siesta Avatar
      Urgent Siesta

      No refunds, true. But they’ve been handing out store credit on a regular basis for the last week or so.

      I’m keeping mine for awhile, in any case.

      Liked by 1 person

  7. Mirage 2000 G limiter bug was fixed btw with todays update. You wont find it in the changelog since Razbam didnt sent a full changelog but nevertheless changes were made

    Liked by 1 person

  8. daviestewart2 Avatar
    daviestewart2

    I agree that these two should sort it out. But we are on the sidelines. I take the “Ain’t half hot mum,” stance of “Oh Dear, what a pity…. carry on soldier.” Never had an apology from MOD for all the absolute life changing screw ups they made, and financial charges I could not fight.

    So, being an optimist, I have an F-15E.

    I used to amble over to RAF Lakenheath to assist with their ACMI range, passing all the F-15C & F-15E’s. Got to watch some debriefs. Happy days.

    I never got in or flew an f- anything, but I can do what I want with this one. It’s mine.

    Did MOD EVER ask or care if I was dissappointed with what they foisted off on me……NEVER. Did they offer compensation…. err,, NO. So it’s Shrug, move on, “Oh Dear, what a pity.”

    Like

  9. If Razbam and ED do go their separate ways, then it will set a bad precedent, like the Hawk before. For me personally, I’d never buy another third party DCS module, because it’s just not worth the risk. I’m sure ED are going to try and get out of compensating people and no doubt their T&Cs have them covered, but it will leave a sour taste in many people’s mouths and hurt the reputation and revenue of ED in the long run.

    Liked by 1 person

    1. I’m certainly holding off buying anything new until I see this issue resolved.

      Like

  10. It appears the Mirage issues came from changes being pushed accidentally, and should be resolved now.

    I did get a refund for my F-15E just this afternoon, and I know of many others who have. They removed that message on the support page and seem to be pretty liberal with refunds.

    Like

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      That’s good information. I hope its fixed! It doesn’t change the overall concern but it does buy some time.

      Like

    2. how did you go about getting a refund mate?

      Like

  11. well if it’s razbam same thing applies but based on the fact that at least the F-4 phantom and the OH-58D have been directly effected by changes to the sim ed has made without in my opinion proper professional warni g to allow for.the devs to adjust or yell hey hey hey this is going to cause delays or put us back years… I find the highest chance of fault to lye with ED for doing whatever and usually failing to do through quality checks

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  12. aside from every other honestly well thought out comment in this thread except for the oh well I’ll just keep playing one… which would require them to never update their game again. My opinion is solid as this falls on ED to figure out something with rasbam because as stated above ED will really take the hit razbam can just focus on msfs and keep at it. ED needs to make a clear and concise decision about what is going on so we as the consumer can make a Decision moving forward. Over the Years I have become less and less trusting of ED based on their actions and it seems like many others feel the same

    Like

  13. DCS has turned into a game of roulette. Will things still work in six-months, or will my investment disappear like a fart in the mist?

    Oh well.

    Like

  14. Thanks for the update SHAMROCKONEFIVE. This just gave me a heads-up to go and fly the heck out of AV-8B and all its campaigns that I bought last year but have barely touched so far. As for the M2000C, well I had a good run with it and both Baltic’s campaigns…

    Liked by 1 person

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      Yeah not a bad idea. The AV-8B is a great module, quirky at times, but a good one. I hope that you have lots of fun!

      Like

  15. I think your optimism is refreshing … and also misplaced. There is no recovery from this. This was clear to me at the beginning of this public phase. When Nick Grey said “On the contrary, the current disagreement is the result of improper actions that have been taken by Razbam Simulations, in breach of its contractual obligations towards our company and of our legally protected IP rights, and for which we are seeking a reasonable and forward-looking commercial outcome rather than entertaining legal claims.” – it’s the last phrase I am keying on: “… seeking a reasonable and forward-looking commercial outcome rather than entertaining legal claims.” What this phrasing makes clear here is ED is playing judge, jury, and executioner. They refused to give any of proceeds from sale of the Razbam modules to Razbam for 9-11 months now, and yet continue to collect money for the sale of modules. Razbam is completely captive. They can sue for the cash yes, but after 10-11 months, they are probably so cash strapped, they can hardly afford a serious legal battle. I saw someone suggest offering a share to the layers – I don’t think people understand what IP and such cases cost. Frankly, the actual revenue dollars here are probably lower than the legal costs will be. No lawyer is going to take this case and pursue it for years for $10 or $20k. Or even $100k. It’s going to be for all the cash, if not more.

    I don’t know if it’s per se “illegal” to withhold the payments – but it is absolutely unethical in my opinion. Yes, unethical even if Razbam did violate some IP. If they did violate IP, then all the business should have ended ages ago, whenever the alleged IP violation occurred. By leaving the products up for sale, and then not paying the revenue share to Razbam, they are basically issuing their own personal little summary judgement, while also saying na-na-boo-boo, we are just going to profit off all your work anyway piss off. I don’t care for the business practice at all.

    And this mythical code escrow stuff…. com’n. Even if ED had the code, Razbam code was their code. It’s probably way north of a million lines. We have no idea how well commented it is. And reminder, 3rd party devs have to use their own custom coded flight model. Would ED even understand the code for the FM on any Razbam module? Or would they prefer to re-do it using their in-house PFM+? At a minimum, there would be a learning curve lasting months, if not years. Further, developers get NIH syndrome (not invented here) as well. Its “I don’t like the way this Galinette wrote this so I am starting over.” It’s highly doubtful ED would do anything with these modules other than sort of “ensure some bug fixing” – and they would remain in their current state for the next 15 years. I mean they would probably talk about adding features to the Strike Eagle, but ED has filled more word space with non-delivered talk than any developer in the history of flight simulation (dynamic campaign was the most requested feature in 2015, Supercarrier was supposed to get the ready room in 2021). That’s all if they even had the code. And according to several sources, ED does not have the Razbam module code, or access to it. I would never sign an agreement like that as a supplier, and I’m shocked if any of these shops did. I think that was all something they had to claim after the Hawk debacle. But the practical reality of making that work – especially for 4 aircraft modules … I just don’t see it.

    Like

  16. I just ramp started a M-2000 and the Charges switch worked properly. I don’t know if ED fixed this or if RAZBAM are still supporting their modules quietly.

    And frankly I don’t care. I can still use my purchases. If Enigma is having problems with ED then that’s something to know, but currently the RAZBAM modules still work so I’m not sure calling for them to be pulled from the store is a reasonable thing?

    Liked by 1 person

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      That’s good news for us users for sure!

      Like

  17. there has been alot of focus from the entire community on this. I think that both sides need to be very open about what Is going on and what happens because I think this could make or break EDs future. Not just Razbam.

    Like

    1. ShamrockOneFive Avatar
      ShamrockOneFive

      Yeah I agree. We definitely need some transparency on this. Sooner rather than later would be helpful for us all.

      A good point has been made that there may be lawyers involved in which case neither side would be advised to make any statement. Which does leave us hanging in the wind until its settled.

      Like

      1. well transparency can be as simple as stating we are in leagal moderation and we will make a clear statement when moderation is concluded

        Like

      2. ShamrockOneFive Avatar
        ShamrockOneFive

        You’re absolutely right. That would be a welcome statement.

        Like

  18. I’ve just heard the M-2000 G limiter bug has been fixed. The story is, one of the devs who no longer works for Razbam did a quick fix and it was inserted into DCS’s last small update, without any documentation about it. I can’t confirm, I’m going to see if I can shortly and I’ll report back if I can but if anyone else has more info, I’d be grateful.

    I would guess most people might consider this a minor thing, given the Mig-19, Harrier, M-2000 and Strike Eagle in their hangars (just like me) but it’s something. A small, possibly temporary glimmer of light in a dark moment for DCS.

    Like

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